Reviews

Grand Spa

5 stars Verified customer

Sarah is awesome!!!

Grand Spa replied:

We think so too! Hope to see you soo.

Grand Spa

5 stars Verified customer

A delightfully relaxing atmosphere! While i was there for a massage (fantastic!) I also enjoyed spending some down time reading in the beautiful sitting area and relaxed in the sauna. Finished up with a shower--didn't need to bring a thing as all is provided. It's always a refreshing experience when I come here.

Grand Spa replied:

Thank you for taking the time to write us. We look forward to seeing you again.

Grand Spa

5 stars Customer since 1999

Had another amazing custom facial by Tonya. (She really knows what she is doing, so trust her recommendations, y'all!) She also has me trying a new skin regimen. Fabulous!

Grand Spa replied:

Thank you for the feedback Rosemary!! We've defiantly got an amazing group of estheticians!

-Grand Spa

4 stars Verified customer

The spa services were great! The time was well organized and everyone was very friendly and helpful. I was disappointed in the lunch quality however. My group ordered several different selections, none of which were very good.

I will definitely recommend for facial and massage!

Grand Spa replied:

Thank you for your comments. We will defiantly review the quality and lunch selections. We look forward to serving you again.

-Grand Spa

5 stars Customer since 2014

I love it at the grand spa

Grand Spa replied:

Thanks Tara!

5 stars Customer since 2017

Outstanding and very comfortable

Grand Spa replied:

Thank you Paul!!

4 stars Customer since 2017

It was great!

Grand Spa replied:

Thank you Jennifer!

5 stars Customer since 2015

Everything was absolutely wonderful from Kerry to Lauren to Methad (not sure of the spelling) she did my mani-pedi and hair to the ladies at the front desk. Thank you fora great day.

Grand Spa replied:

Thank you Mary Jo! We are happy to know you enjoyed your services! We look forward to seeing you again soon!

5 stars Verified customer

Enjoyed another relaxing couples massage with Anna and Melissa. I love the remodeled couples room! Luxurious from the chandelier to the soft sheeting. Superb. And I loved the men's new robes. My honey did, too!!

Grand Spa replied:

Thank you for the great feedback!

4 stars Customer since 2017

The massage was excellent. I felt completely relaxed ... really didn't want to move on! Also, Melissa worked on my shoulder that had been giving me pains when I lifted my arm in a certain way. As a result and at least for now, I am not having any pain in that shoulder. I will be in North Carolina for the summer but definitely plan to come back to Melissa in the Fall.

I also appreciate being able to undress in advance rather than that taking part of my massage time and having a nice locker in which to put my things.

I took off one star for the following reasons:

1. I am plump and the robe provided barely covered me up. I would appreciate having a slightly more generously constructed robe.

2. Coffee was provided in the waiting room; however, I cannot drink coffee but can drink herb tea which did not seem to be provided. At other spas I've visited, it's usually the other way around.

Grand Spa replied:

Thank you Jackie, we really appreciate your feed back. We have additional sizes of robes in the locker room, and we are deeply sorry our front desk did not inform you of different options. Herbal tea is a great idea, we will work on offering that in the future.