The Grand Spa always goes above and beyond what is expected. Amber is always kind, friendly, professional and goes out of her way to make me feel welcome and appreciated as a client. I always recommend to friends!
A delightfully relaxing atmosphere! While i was there for a massage (fantastic!) I also enjoyed spending some down time reading in the beautiful sitting area and relaxed in the sauna. Finished up with a shower--didn't need to bring a thing as all is provided. It's always a refreshing experience when I come here.
Thank you for the feedback Rosemary!! We've defiantly got an amazing group of estheticians!
The spa services were great! The time was well organized and everyone was very friendly and helpful. I was disappointed in the lunch quality however. My group ordered several different selections, none of which were very good.
I will definitely recommend for facial and massage!
Thank you Mary Jo! We are happy to know you enjoyed your services! We look forward to seeing you again soon!
Enjoyed another relaxing couples massage with Anna and Melissa. I love the remodeled couples room! Luxurious from the chandelier to the soft sheeting. Superb. And I loved the men's new robes. My honey did, too!!
The massage was excellent. I felt completely relaxed ... really didn't want to move on! Also, Melissa worked on my shoulder that had been giving me pains when I lifted my arm in a certain way. As a result and at least for now, I am not having any pain in that shoulder. I will be in North Carolina for the summer but definitely plan to come back to Melissa in the Fall.
I also appreciate being able to undress in advance rather than that taking part of my massage time and having a nice locker in which to put my things.
I took off one star for the following reasons:
1. I am plump and the robe provided barely covered me up. I would appreciate having a slightly more generously constructed robe.
2. Coffee was provided in the waiting room; however, I cannot drink coffee but can drink herb tea which did not seem to be provided. At other spas I've visited, it's usually the other way around.
Thank you Jackie, we really appreciate your feed back. We have additional sizes of robes in the locker room, and we are deeply sorry our front desk did not inform you of different options. Herbal tea is a great idea, we will work on offering that in the future.