100.0% would refer friends and family to us

5 stars Customer since 2016

Friendly and knowledgeable team. Always provide excellent customer service

1 stars Customer since 2017

I spent $499 and they broke my heater and Cruise control. They said they did nothing wrong, now I have to take it to a dealer to get it fixed the worst part is I have to pay for it to get fixed I will never go back to them again

5 stars Customer since 2016

Awesome. Best place around!!!!!

1 stars Customer since 2016

Poor customer service today. I stood at the desk for about 7-8 minutes before I was helped. All I wanted to do was drop off my car for service and pick it up later. There was a general feeling of disorganization. Also, I was not called when my car was ready.

2 stars Customer since 2016

I have been coming here for almost a year and typically have a fine experience. The last time I went in I was very disappointed. I called before going in and they told me I would get 8 dollars off automatically because it was ladies day. When I got there they were fast to finish my car, however when they came to talk to me about my car I felt like they were trying to take advantage of me. They told me that several things needed to be replaced immediately, two of which they had replaced the time before. The thing that really upset me was that they said my windshield wipers were old and needed replaced. When I told them they were just replaced he argued with me that they needed to be done and only stopped when I told him that i had replaced them myself two days before. Already frustrated I went to pay and it was quite a bit more then I was expecting. When I got to my car I noticed that they had not given me the discount, the reason I went there to begin with. I was on my lunch break and had to get back to work so I could not go back in and get my money back. I will not be back to grease monkey, it is very important to me to trust the people working on my car and I no longer trust them.

5 stars Verified customer

Very good

5 stars Verified customer

Love love the exceptional service at grease monkey on Channing They are honest and professional. Thank you grease monkey. Oh and the beautiful flower is such a nice thought.

Grease Monkey - Idaho Falls replied:

Thank you for your great review and rating. Be sure to take advantage of our FREE check and top off service we offer our customers in between oil changes! See you in the next 3,000+!

5 stars Verified customer

Awesome! They are so nice and helpful in there.

5 stars Customer since 2016

They are fast and very professional.

5 stars Verified customer

I love this place. Friendly and knowledgeable staff. Comfortable environment. It's the only place I will take my car.

Grease Monkey - Idaho Falls replied:

Thank you for the great review. We appreciate your patronage and look forward to seeing you in the next 3,000+!

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