The visit was fast but rushed - the place was very packed. The doctor was nice and i was in an out within 30 minutes. The front office staff i would rate very poor as they were neither polite nor accepting of customer input on copays. I pulled my eyecare VSP page and it clearly indicated a copay of $20. They told me $29. Then she tried to charge me $39.
I ended up paying the $29 and when i brought up th copay they asked if i still wanted to be seen but the girl had already had me take out and throw out my contacts.... so yea obviously I’m forced to be seen now. I’ll have to call my insurance and gather EOB info for a refund. She was extremely rude through the entire thing.