We've used Greenfield in the past when our other vet was not available and we've recently decided to make them our main veterinarian. Overall pleased with the care. They were understaffed for our most recent visit , but Dr. Shencopp didn't miss a beat and stepped in to do tech duties in addition to our dog's exam (she's a wonderful addition to the team). I should also add that Lori and Evie always go above and beyond for us :-). I did get a little sticker shock for the cost of medicine prescribed for our dog. I feel the cost of the doctors exam, bloodwork, etc are fairly priced, but my med costs were over $60, when at least 2 of the 3 meds could've easily been called into a CVS for 1/3 of the price. My other issue was the exam room had not been carefully cleaned (saw dog hair, dirt and debris), but with being understaffed that day I can make a pass, as previous visits had clean exam rooms. Other than that I'm fairly pleased with care, service, and hours.