Thank you so much for taking the time for the review. We are glad to hear you are happy with everything and appreciate the feedback!
Marilyn & William F
Customer since 2016
I did not have a good experience with Green Touch. Their crew was neither professional nor skilled. Their crew did sloppy plumbing which leaked, damaged my exterior house drains rendering my sump pump ineffective, hid the drain damage without mentioning it to me, and left. The drain damage was ultimately repaired by another company at my expense.
Unfortunately customer never gave us the opportunity to correct any of his concerns as they were reported over a month after installation and after system had been winterized for the year. We offered to come out and fix the concerns mentioned with the drainage, however, customer reported he already had a company come out and did not want us to. We were caught off guard by customers email with concerns as both homeowners never mentioned any of these issues during the multiple phone and email conversations during and after the installation and reported no negative information. :(
Very thorough and prompt. Employees thoughtful, courteous. Service is great.