We have taken our dogs to Green Trails Animal Clinic since the day John Kolenda opened the business many years ago. We continue to take the dogs there, although we miss John since he retired.
The service is very good and the vets and staff are knowledgeable, caring and concerned about our dogs. The one thing that I do find annoying, however, is the tendency of the medical staff there to try to up-sell products. It's pretty subtle. But I have taken the vets' recommendations and tried a couple of products there in the past year that were both expensive and ineffective.
As I say, I think this is annoying and driven more by profit motive than anything else. It's not worth changing vet clinics over, but I wish they would consider how some of this comes across to the pet owners who trust them with our pets medical needs.