50.0% would refer friends and family to us

1 stars Verified customer

my truck has been in your service department since APRIL 18, 2011!! When the orginal work was done in December there were no issues and the service department was great. I have made TWO insurance payments since the last time I drove my truck. If I "we are going to have it ready for you by Friday" one more time I will scream! Of course I only hear that WHEN I call and check on the status of my truck.

In all honesty how would you feel at this point?!

5 stars Verified customer

Always friendly timely. They keep our vehicles in top condition in a timely manner with a good affordable price.

Thank you!

4 stars Verified customer

The service was quick and the staff were nice and efficient.

I will return for future service to my vehicle.

2 stars Verified customer

It is very hard to find a mechanic you feel you can trust, with Winterville Auto I did. Something has changed with your move to Greenville and for me its time to start looking that mechanic I trust again.

5hr wait / $600 Clock Spring and oil pan.

No Thanks

Greenville Motor Company replied:

Kevin I apologize for your bad experience. Really I don't see what could've been done differently, I called you with a quote you opted not to do the job. As I recall you dropped your vehicle off so there was no 5 hour wait and within the hour I had called your wife with the estimate on the oil pan. I went off the quote from the "Winterville" crew so the price would be the same. I do wish you would come visit us again but I understand that maybe thats not possible. We do pride ourselves on being very trustworthy which is why we were hired to replace the last staff and would do anything to regain your business.

4 stars Verified customer

My car was sputtering and the check engine light was on. I called to make an appointment, talked with Rusty and he scheduled the service for the next day. My car was repaired in a timely matter and the repair costs were very reasonable. But I must say the outstanding part was Cadillac's complete wash and detail job on my car. It was like new! Excellent! I was very happy!!!