my truck has been in your service department since APRIL 18, 2011!! When the orginal work was done in December there were no issues and the service department was great. I have made TWO insurance payments since the last time I drove my truck. If I "we are going to have it ready for you by Friday" one more time I will scream! Of course I only hear that WHEN I call and check on the status of my truck.
In all honesty how would you feel at this point?!