The only reason why this review isn't rated excellent is because upon entering I had some customer service concerns. First there was no one at the front desk to greet me and the other person in the front desk area had her back turned to me, so I just stood at the desk. Once I realized she wasn't going to address me, I signed the log and stood again. However, as soon as the UPS driver came in, he was quickly acknowledged and greeted with laughs and witty conversation. As a first time patient, I started to feel like maybe I made the wrong choice but I was referred by a friend who RAVES about Uptown Park Dental and that was the only reason, I didn't walk out. The dental visit got much better as I began to be introduced to everyone. Dr. Richards reminded me of my dentist from home and quickly put me at ease. The hygienist was great and made me feel awesome! In the end, I felt like I had found a group of people that care about me and my dental health. I definitely can't wait for my next visit! And honestly, if you can say that about going to the dentist, you've hit the jackpot!