96.6% would refer friends and family to us

5 stars Customer since 2016

Customer service was good, shuttle brought me home and picked me up when the work was done. I trust them to do the work they say they are doing. I’m not sure GJA has the lowest prices, but with low prices can come questions about quality of work and materials used. I will continue using GJA and would recommend them to others.

5 stars Verified customer

To the staff at Greg's in Federal Way: you have always given excellent service. This time, you went above and beyond excellent! Stellar might describe it. Thank you!!!

5 stars Customer since 2016


5 stars Customer since 2012

Great place to take your Japanese auto. Oil changes, in and out fast! Excellent customer service!

5 stars Customer since 2009

I have always had outstanding customer service and maintenance repairs from Greg’s. Yesterday my 2005 SUV had a flashing service engine light, I called Jeremy at the Federal way Greg’s and he advised I have my truck towed in as not to prevent further damage. This was not a scheduled visit but more of a drop in. I didn’t expect have my truck back the same day. I towed it in at 12 on a Saturday and it was ready for me to pick up at 4. Bad coil, new rear brakes and oil change and tire rotation. All under 4 hours time. Additionally there is not a maintenance shop around that even compares in price. Greg’s will match if you can find them. Best place to bring your beloved car to if yo need service, hands down!!

5 stars Customer since 2018

The employees at Greg's Japanese auto are always looking after their customers. They always do their best.

4 stars Customer since 2014

Good service flexible & fast, a bit$$more on the surface, however they promise not to strip your drain plug. That becomes then a $900.00 oil change. Stay away from iffy line!!

4 stars Verified customer

The guys are nice and they do a great job!

5 stars Customer since 2016

Honest professionals. Reasonable prices.

5 stars Customer since 2011

Efficient courteous staff and a job well done