96.8% would refer friends and family to us

4 stars Verified customer

Everything on time & within budget.

Bill

5 stars Customer since 2018

My 2009 Lexus 470 was due for a timing belt service. Greg's Japanese Auto Federal Way was ready and willing to schedule and perform the work. I am SUPER SATISFIED as I was treated like family and my car had the very best care from the BEST technicians in the business!! The service and prices cannot be beat, anywhere!!!

THANK YOU TO EVERYONE AT GREG's FEDERAL WAY!!!!!

5 stars Customer since 2018

Greg's Japanese Auto has excellent customer service and workmanship! They were able to get us in and out quickly and now our vehicle runs great! They also gave us a fair price for the work done! This is our 3rd time using these guys and we will not hesitate to go back to them!

5 stars Verified customer

Great service! Not the cheapest place in town but fair prices and fantastic service. I will recommend them to all my friends and family.

5 stars Customer since 2017

As always, Greg's Japanese Auto provided me with quality service within a reasonable time frame and cost. The star of the day was their shuttle service. I was able to get so much done at home because I didn't have to wait around for my car to be finished. They are my shop of choice for all my Subaru needs.

5 stars Verified customer

Does great job

5 stars Customer since 2008

My experience was very good. The staff is always friendly and very nice. And always helpful with any questions regarding my car.

5 stars Customer since 2018

Manager Jeremy is excellent. Great customer service. My car was fixed before the committed day. I definitely will refer to others.

5 stars Customer since 2017

As usual...service was awesome all the way around

5 stars Customer since 2018

Connor the shuttle driver was great! Jeremy at the desk was also great!