I've been coming to Greg's Japanese Auto for about 20 years. That includes a 1980 Toyota pickup that had been radically modified, 18 years, then a 1996 Toyota Avalon, another 18 years, a 2001 Toyota Tacoma, 13 years, a 2012 Kia Soul, which we still own and have serviced at your Bellevue store, and last but not least, a 2014 Toyota FJ Cruiser TTUE, which I just brought in for a 30,000 mile service, that's its first visit to you. I don't like dealerships and refuse to take any of my vehicles to them. Therefore, I've been coming to you guys since about 1998. I miss Rob Roy, that personal touch was great, and made coming back easy So,now I have to go down the block to see him. Since nobody knows me anymore, things went pretty good. I take a very active interest in my vehicles. I know just enough about my trucks to be really annoying so I hope the guys weren't off by my questions and concerns. I've recommended you guys to everyone I know that has a Japanese or Korean vehicle... Don't let me down.