94.4% would refer friends and family to us

5 stars Verified customer

quick reliable friendly professional

5 stars Customer since 2017

Great customer experience from the start to the end. No wait to get my car in, speedy service, ride to and from my home, and a gift certificate to boot! Will come back here for sure!

5 stars Customer since 2016

Easy to make appointment.

Courteous.

Honest.

Reasonable.

5 stars Customer since 2003

Great service, as always!

5 stars Verified customer

Excellent service as always. Was picking up another vehicle after service and was able to have the second car inspected and serviced while at a nearby appointment. Always have been satisfied with staff and repairs made at the Eastlake and Denny site in Seattle.

5 stars Customer since 2012

The guys are friendly, honest, didn't try to sell me services I didn't need. This location is convenient for me. Will keep coming!

5 stars Customer since 2012

The guys were very detail oriented, friendly, didn't try to sell me services I didn't need. This location is super convenient for me. Will keep coming!

5 stars Verified customer

I lucked out in choosing to come into Greg's. It looked like my battery had died but in fact it was my alternator. Martin warned me I wouldn't be able to make it home. He ordered me a rental car, ordered the alternator immediately and I was able to pick my car up the next morning. I would have been in big trouble if I had decided to drive home. Great service!

Mary

3 stars Customer since 2010

I brought my car in at 8am for several repairs which needed to be done after a review on April 27. Stephan took me home in the courtesy van; he was delightful. I phoned at 1:00pm to find out when it would be done. Stephan had told me the van could not pick me up after 4:30.

I was astounded to be told that work had not even begun on my car, after 5 hours!! The person I talked to said he wanted to keep the car the next day; he said work was backed up from Friday. I was furious, and told him he could not have the car the next day. He called back shortly and said he would have it done.

Also when I checked in I gave the person at the counter a check list of potential repairs I was given by your store at my last oil change. He told me all but one would be taken care of by the repairs being done today. He took the list and said he would check to see if this additional repair needed to be done. There was no indication that this was even looked at, as there is no additional charge on my bill and nothing was said to me. The checklist was not given back to me.

I was sent an email with a free oil change, but all I can think of is: what if I didn't call?

5 stars Customer since 2008

I am a loyal long time customer due to Larry and the team. I will be back!