87.0% would refer friends and family to us

5 stars Verified customer

My vehicle was taken into the shop shortly after my arrival, and I was on the road in 45 minutes as promised. Good deal with online coupon. I will be back in the future.

4 stars Verified customer

experience was very good,friendly and very informatve

5 stars Verified customer

Yesterday I took my truck to Greulich's in Mesa. I had a free brake inspection and they found that I did not need brakes but my brake fluid needed to be changed. The man who helped me was honest and very informative. I felt very well taken care of and would definitely go back to Greulich's again.

5 stars Verified customer

I have been a customer for about a year and cannot imagine going anywhere else, they always give prompt, courteous service without trying to sell me services or repairs I don't need. I refer my friends to them all the time. Great company and I am always satisfied with their customer service.

1 stars Verified customer

No one cared at all! I was in for an oil change, mentioned a noise in my brakes! They said thet were OK! Tried to examine them myself and found I couldn"t remove any wheel! They obviously DID NOT torque them. I went back and they said they would recheck them. I then could remove the wheels and found the truck DID need brakes. Obviously NO ONE CARES!!!

3 stars Verified customer

I was very pleased with the courtesy of the staff. I was happy that they did not tried a hard sell on all the items they found wrong with my car, until I realized the items that were not explained were a serious issue. My fluid levels were low or empty and did not get filled or suggested to get filled. I will not be returning to the shop.

4 stars Verified customer

Grateful the service was available on Saturday. Otherwise I would be going over 2.5 months on maintance/service.

Please keep this location (Mesa #5) open on Saturday.

5 stars Verified customer

I came to Gruelich with a noisy power steering pump as a priority. Since they do an overall check, they indicated that the brakes and routers needed replacement; something i had been putting off. There was no pressure to proceed with any of the work suggested,but i decided to get the brakes done also. Thankful that i did ! Even though the brake work took extra time due to rust issues, and they needed to source a very specific bolt, Greulich kept to the original estimate. Very professional and the estimate reasonable. GOOD WORK as well.

5 stars Verified customer

Took my business even though office was closed for the day. Repairs completed next day. Polite and upfront customer service.

Thank you

1 stars Verified customer

Two hours and forty minutes for an oil change ... and I made an appointment. Worse, I had oil on my driveway when I got home. Not satisfactory to say the least.