Scott and Mike ( service writers )are a real assets to the shop. Always accommodating and will to help regardless or the schedule they find a way. I have been going to this Greulichs for over 20 years and these are the reasons why.
I had an appointment for an oil change appointment at 10am and was told it would take 45 min to an hour. I waited an hour and a half before my car was ready. It was 10:45am when they brought my car into the garage.