95.4% would refer friends and family to us

4 stars Verified customer

I'm always treated with respect and curtesy whenever I go into the shop or just call in.

5 stars Verified customer

Awesome service!!

5 stars Verified customer

The team is always professional, thorough, friendly, provide teachable moments about my car, how it operates, why maintenance needs to be done and under what time frame. I always learn a little bit more about my car from them and want to keep it in good working order for as long as I can. They send reminders which I really appreciate because I am not good at that. I am so glad I chose Griffin Bros when we moved to Charlotte in 2003. I always recommend them.

5 stars Verified customer

Rich was very nice on the phone and took the info on the tires and wheels I was interested in...he called me back and gave me a very competitive price...I had been shopping on Tire Rack...I told him it would be a few weeks before I was ready to purchase ...I called him back and told him to place the order...I called 4 business days later and Rich told me that my tires and wheels were in...I showed up at the store and 1.5 hours I was down the road with my great looking tires and wheels...I rate the experience as 5 star and would recommend Griffin Brothers to anyone looking for new tires and wheels

Griffin Brothers - University replied:

Thanks you. We look forward to serving you again.... The University Griffin Brothers team!!!

5 stars Verified customer

Always a good experience with them, great prices and service.

Griffin Brothers - University replied:

Thanks for the kind words. University team!

5 stars Verified customer

Absolutely fantastic ! I had a nail in tire and needed immediate attention and was in and out in record time.

Danny was prefessional and courteous as always !

Griffin Brothers - University replied:

Thank you for the kind words. I will pass this along to Danny.

Looking forward to serving you again.

1 stars Verified customer

Failed my inspection for a reason that doesn't make an inspection fail. Griffin Brothers also tried to overcharge me because they thought they could take advantage of a kid. I was quoted half the price somewhere else.

5 stars Verified customer

Rich was on top of everything and got my car fixed perfect as always. Great price, for the job, top notch Tech. and I was driven home to wait by one of their drivers who was not only a good driver, but very clean, polite, and courteous.

Love these folks they really know how to treat their customers. I recommend Griffin Brothers to all my friends, family, and neighbors.Never have a problem here.

Griffin Brothers - University replied:

Thank you for the fantastic review. We truly appreciate our customers.

The University Team.

5 stars Verified customer

As always, I had AWESOME customer service and work!!!!

Griffin Brothers - University replied:

Thank you for the great review. We truly appreciate your business!

The University Team

5 stars Verified customer

Always receive top notch service, and Rich is very friendly, as well as polite and professional - great combination!!

Griffin Brothers - University replied:

Thank you so much for the kind review. We truly appreciate your business!

The University Team!

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