From the first phone call to make an appointment to checking out, the entire crew is professional and friendly.
Michelle is obviously an expert stylist but is also an expert LISTENER--she listened carefully to me, and it was apparent in the cut and color that she had! She was also very transparent about what she was thinking and doing--explained everything. Took a "shared decision' approach! She is also just so cool and nice, with a great personality, and put me at ease in about 5 seconds! She was also efficient but gave me the time required. Didn't push any products. The salon is also really nice; very clean and comfortable.
A wonderful experience from start to finish. I would definitely recommend Groovy Katz and Michelle!