99.1% would refer friends and family to us

5 stars Verified customer

Always far beyond my expectations!

5 stars Verified customer

Thanks again for great care....

5 stars Verified customer

Went above and beyond - thank you.

4 stars Verified customer

After purchasing an older MB, I was referred to Group One by my long time BMW mechanic, who doesn't work on MB. I found Group One to be very professional and accurate in their assessments. They did a very good job on prioritizing the repairs needed and then getting it done. I will definitely take the MB back to them. It isn't my habit to give out five stars on first time visits.

The provision of a loaner is a nice touch and definitely says a lot about how they view customer service.

5 stars Verified customer

Altogether pleasant and productive experience. Especially appreciated (in addition to actual work on my car) were availability of the loaner vehicle, having my car washed and ready for pickup, and Polly's pleasant and professional management at the "front desk."

5 stars Verified customer

Awesome as always!

5 stars Verified customer

Excellent place to have 1991 vintage MB repaired

5 stars Verified customer

The "service engine soon" light came on in my BMW, so I took it to Group One Motorwerks, where Polly sent me on my way with a loaner vehicle. Bart called to let me know they were analyzing the fault codes, but would be unable to completely check everything out that day. That was not an issue, especially as they had provided transportation. The following day Bart called back to say they had replaced a hose, checked out the air pump, and all seemed to be in good working order. The repairs were reasonable, and now the car drives fine. Good job, Group One!

5 stars Verified customer

Best shop in the Southwest!

Courteous & knowledgeable staff (including the receptionist!) that's always willing to explain what's going on with my car & what they need to do to keep it in top running condition. I have a 15yr old SUV, and it runs PERFECTLY, thanks to Bart & his crew!

5 stars Verified customer

Work was performed as requested, and extra care was taken to make sure that everything checked out...even though it took a little extra time in the shop...before delivery.