This office is phenomenal. Fantastic staff, everyone is so nice and friendly. Dr. Roeder is also very thorough, great with the kids and parents. Typically, they are on time with appointments and procedures, and most of the time, they tell you everything step by step. Every once in awhile, like any business, they are short staffed, but even when that happens, they keep you updated so you can get out quickly. I have been here for years and often recommend them to other parents. Great partnerships with our Orthodontist as well!