My family has been going to Gullos for years and have always been happy. My daughter came in to get a 'wild vibrant color' put in her hair and two days prior to her appointment, we had gotten a cost estimate. It was a workable sum for my daughter to pay for herself, because I wasn't really willing to pay for it. When we came back in to get the service, the cost was a good deal higher than the original estimate. She had her heart set on it and she worked hard to save for it. Everything was explained to us on the additional costs to help 'save' her hair, keep the color longer etc...so I did accept the higher price. It came out beautiful and just as she wanted, but she was shocked when she saw the price (I hadn't told her). I covered the overage and we are both really happy with how it came out. The consult from the stylist was top-notch. I just wish there was a better way to estimate this added service - - we now know for the future.