Doctor is great. Knowledgeable, friendly and to the point. lindsay who does the grooming is always great. the front desk staff did some things that were questionable. For instance, I was told that the grooming was free and that the cost of dental check was $120 due too the special percentage off for dental month. When i was told (after procedure) that I was mistaken about the cost I asked to be told what the cost was. I was informed that I was correct and that the cost IS $120 with the discount but that there are many other things that were added into the cost bringing the total to $391!! As you can imagine my surprise at triple what i thought! I had also been given a box of treats to give my dog as if i was being given a gift. Come to find, that $24 was added to my bill for these treats without asking me!!! I find these additions to be questionable business practices to say the least!
The eyeglass selection is very minimal, disappointing actually. I lost my glasses within 5 mos. utilized that supposed warranty. Received new glasses no questions asked, however that new pair of glasses are now scratched and I was told that once I use the warranty I cannot use it for anything else. What happened to the lens manufacture warranty?