96.2% would refer friends and family to us

5 stars Verified customer

As usual the service was excellent, very courteous, and fast. I have been having NAPA service my cars for many years a ... Read More

H & B NAPA AUTO CARE replied:

THANK YOU JOHN !!

5 stars Verified customer

This is the only place I will take my car for service! They are professional and friendly. Dealerships have tried to r ... Read More

H & B NAPA AUTO CARE replied:

THANK YOU JUDITH !!!

5 stars Verified customer

Great as always!

H & B NAPA AUTO CARE replied:

THANK YOU JOHN !!

5 stars Verified customer

Very pleasant and helpful group of people. Their honesty is much appreciated. They shall continue to be my go-to

H & B NAPA AUTO CARE replied:

THANK YOU !!

5 stars Verified customer

As always customer service was AWESOME!

H & B NAPA AUTO CARE replied:

THANK YOU DEB !!

5 stars Verified customer

Very helpful and communicative

H & B NAPA AUTO CARE replied:

THANK YOU !!!

5 stars Verified customer

Was Great Service

5 stars Verified customer

I have the utmost trust and confidence in H & B. They provide quality and affordable service to me as a customer. I have ... Read More

H & B NAPA AUTO CARE replied:

THANK YOU !!!

5 stars Verified customer

frendly, reliable, and caring service

5 stars Verified customer

Everyone that I deal with at NAPA is awesome with me. They fit me in when I can get in the area. I could go somewhere ... Read More

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Dental Health Services

5 stars 601 reviews

You may not have any control over it do to being tenants there..but it’s hot inside that office. When you get back to the chairs and you’re being looked at, it’s pretty uncomfortable to be sitting there sweating. And no, I’m not some fat sloppy American. Even the staff concur on how hot it is. Some even have small fans to try to help aid the situation. But let’s be honest that doesn’t help. What would help is dropping down the AC temp so that the room temperature can be brought down. And now the reminders that are texted or calls made to patients. Exactly how many do you think are needed? Because currently there are way too many reminders being pushed out in the form of phone calls and text messages. Way. Too. Many. 1 call or text message the day before and 1 call or text message the day of. So the answer you’re looking for is 2. 2 calls or text messages is what is needed to remind your patience of an upcoming appointment. I say again, because this bears repeating. Whether it’s text messages or calls, 2 reminders is enough to remind your patients about their upcoming appointment. So yes, two calls or two text messages is more than enough reminders to get the attention of your patients. 2 calls or 2 text messages (See how annoying that can be?) If the patient’s aren’t smart enough or responsible enough to understand they have an appointment coming up with two calls or two text messages, then that is the fault of the patient. You cannot be responsible for their lack of responsibility. The patient is an adult, so treat them like adults.
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