96.6% would refer friends and family to us

5 stars Verified customer

Super service from the person who answered the phone to the Doctor. Lisa Greenawalt, the vet tech, and Dr. Bobe took excellent care of Buffy. They took time to answer all my questions and made sure I understood everything.

Haines Road Animal Hospital replied:

Thank you so much for your kind words, we so appreciate all the positive feedback about the staff, thank you!!

5 stars Verified customer

Dedicated, caring veterinarians and techs and fair prices.

Haines Road Animal Hospital replied:

Thank you so much!

5 stars Customer since 2013

Dr. Buso is very through with my pet and I really like that. I appreciate all that he has done taking care of my pet.

Haines Road Animal Hospital replied:

Thank you so much!

5 stars Customer since 2004

Dr. Vinciente is very knowledgeable and trustworthy. I try to schedule all my appointments with him.

Haines Road Animal Hospital replied:

Thank you so much!

3 stars Customer since 2017

The most recent time I brought in Leo I had a concern about some hair loss on his nostril. I was concerned it was ring worm. The vet that saw me was concerned with taking hair samples,which I found odd. I understand he’s a shepherd and bigger but I basically paid money to have them tell me to come back and that they could not or didn’t want to run the tests. I just don’t understand how this condition looks as concerning as it is and the vet basically told me I have nothing to worry about or advise me that, at the very least, I could try a sulfer lime dip on him and see if that fixes the problem (dimodex). Probably will not be bringing my dog back.

Haines Road Animal Hospital replied:

I am so sorry that you were not happy with your visit. I will have our practice owner and our senior vet review your pet's records to see if there are any other recommendations. We would love the opportunity to make it right. If you would like to come in for a no charge recheck exam, we would be glad to have another doctor examine your pet.

1 stars Verified customer

When Dr. Aimee left, I feel like the care for my two boys declined. One of my dogs was prescribed Prozac by a doctor at Haines Road Animal Hospital, but after a 2nd opinion at a different animal hospital, it was determined that his out of control behavior was caused by a painful tooth infection. I feel like this should have been caught by the first doctor since she had just examined the dog and pointed out an abnormal tooth. When I asked her if it was causing him pain, she said no, probably not. It was not looked into any further until we went to another clinic. My other dog had an itchy belly for quite some time and he was only ever give steroids and topical treatment for it. But as soon as we started using the other animal hospital, the doctor immediately recognized the problem was mites, which he has now been treated for and no longer has any issues with itchiness. Bottom line, we won't be returning. We found better, more affordable care elsewhere.

4 stars Verified customer

Dr Andrews is very caring with my dog. She listens to my concerns and addresses them in a kind and timely manner,

My dog was ill and I called the office and was able to get in that afternoon. Her assistant, Cassie, was extraordinary in her care of my dog and my dog's treatments ( needed blood tests, fluids and an injection. ).

I have had other dogs which I have taken there, and have not always been as happy with other vets that I have met there, , but I trust Dr Andrews.

Haines Road Animal Hospital replied:

Thank you so very much for the kind words and wonderful review. We appreciate it!

5 stars Customer since 2014

Dr Bode is compassionate and uses all measures to find out what is wrong with your pet

Haines Road Animal Hospital replied:

Thanks so much for your review! We appreciate it!

5 stars Customer since 2008

Love Haines Road... great care, affordable prices, and caring staff. Dr. Vicente is the best! Wouldn't dream of taking my kids anywhere else.

Haines Road Animal Hospital replied:

Thanks so much for your review!

5 stars Customer since 2000

The techs are very pleasant. Check in was a breeze. Check out was just as good. I trust Haines Road animal hospital with the life of my pets.

Haines Road Animal Hospital replied:

Thanks so much for the review, we are happy that your visit was a success!