97.4% would refer friends and family to us

5 stars Verified customer

Amazing as always! From the moment you walk in and are greeted, to the great vet care (Dr. Vicente is our favorite!) and the nursing staff, easy in room check out. All 5 Star service.

5 stars Customer since 2004

My dog had been attacked by another dog . Dr Vicente took excellent care of my dog in this emergency visit. His wounds examined and cleaned and meds given for healing.

5 stars Customer since 2014

Great attitudes all around. Everyone seems to enjoy working there. But, my cat, Carly, still hates all medical personnel. Nothing personal. She’s just been that way forever. Bless their hearts for trying to appease her.

4 stars Customer since 2015

Overall my experience today was good. I’ve never had any issue with Haines Road . I usually see Dr. Vicente but due to an urgent issue with one of my dogs I got an 8am appointment with the first available vet and assumed since it was a first appointment it should have been on time but it took until 8:30 for the doctor to see us. Once she saw us the service was just as good as ever. But I would have liked a little communication rather than sitting in the room for 30 minutes waiting.

5 stars Verified customer

My dog needed blood drawn. The tech was friendly, and she asked me about the immediate reason for the blood draw. I explained that my dog had been unusually lethargic, and the tech, knowing the history, immediately saw the need for the blood test. My dog was in and out within 15 minutes, several members of the staff going in the lab area to greet her.

5 stars Customer since 2017

I was only there to purchase flea and heart worm meds for my dogs. Another couple was there to allow there elderly dog cross over. The girl at the front desk showed a lot of empathy to their situation and shared her own story with me when I had tears in my eyes for them. This staff truly cares...

5 stars Customer since 2008

I’m very pleased with my vet

5 stars Customer since 1997

This man has a passion for animals and their owners. He is an outstanding vet and all my animals have been seeing him since 1991/1992 when he was an intern. Can’t imagine using any other vet.

Haines Road Animal Hospital replied:

Thanks so much Becky!!!!

5 stars Customer since 2003

Dr. Vicente is the best. The staff at Haines Road Animal Hospital are friendly and really care about your pets.

Haines Road Animal Hospital replied:

What a great compliment! Thanks so much!

5 stars Customer since 2017

The staff is always great. The wait was longer than usual, but was to be expected for Saturday hours.

Haines Road Animal Hospital replied:

Thanks so much for your review!