97.3% would refer friends and family to us

4 stars Customer since 2011

i love Dr V - always have. With that said, I was concerned that the atmosphere and overall demeanor of the office was SO different. It wasn't friendly like I'm used to. The office used to be busy and nuts which is what a Vet's office should be. Everyone spoke to each other and it was understood that critters can be a handful. Also, I was quite surprised that the parking lot was empty. To me, that is a signal of distress. I recognized no one and I think that is strange. I had absolutely no negative encounters with anyone and the technician with Carson's exam was really sweet. I am disappointed that Dr V didn't check Carson's teeth - in the past he has always commented on how great they look but that did not happen. I am remiss in not realizing he didn't check Carson's teeth, I should have realized it. I get nervous when I bring him in. Carson has some bad breath issues and I think at 10 years old that makes since.

5 stars Customer since 2018

Very excellent service. Love Dr. Katie..Very upfront and honest..

Haines Road Animal Hospital replied:

Great review for Dr. Griffin, thanks so much!

5 stars Customer since 2012

They are a great and caring staff.

I have been taking my animals there for years.

Haines Road Animal Hospital replied:

Thanks so much for your review!

5 stars Verified customer

Haines Road always is there for me when I need them! Each and every department has wonderful staff. A special thanks to the pharmacy. I always forget to call ahead for my dogs medicines and they always seem to make it work for us!

Haines Road Animal Hospital replied:

Thanks so much for your honest review of our hospital! Have a terrific weekend!

5 stars Customer since 2018

Dr. Bode was great. My dog gets so anxious being in the office but she gave him love and treats to calm him down. She was thorough in her examination and had great tips to help me take care of him the best I can. The certified vet tech, Marissa, was perfect. Every time she entered the room she greeted my dog and made him so excited that he forgot he was nervous. I also really loved that they have you pay in the exam room rather than at the front. It’s much easier on me and my dog. Haines Road was thoughtfully planned and has wonderful staff. Great job!

Haines Road Animal Hospital replied:

Thanks so much for your review of our doctors, techs and hospital! Have a great weekend!

5 stars Customer since 2011

Dr. Andrews is informative and caring.

Haines Road Animal Hospital replied:

Thanks so much for your review of Dr. Andrews!

5 stars Customer since 2012

We always have a great experience with Dr Vicente. He is extremely personable and always willing to answer questions. Wouldn’t want to see anyone else!

All of the staff at Haines Road are amazing. Always friendly and willing to help:)

Haines Road Animal Hospital replied:

Thanks so much for your review of our hospital and staff, it means a lot! Have a terrific week!

5 stars Verified customer

We feel very confident in Haines Road Animal Hospital after our first visit there. The staff and doctors were friendly and showed a lot of care and concern for our senior cat. I really liked how they treated the issue that we were there for and didn't drive up the bill by doing other tests.

Haines Road Animal Hospital replied:

We appreciate your honest and insightful review of our hospital and staff. Thank you for the review. Have a terrific week!

5 stars Customer since 2004

Everyone is always pleasant and very helpful.

Haines Road Animal Hospital replied:

Great to hear! Thanks so much for your review!

5 stars Customer since 2012

Dr Andrews really cares for your pet as it was her pet. Thank you for caring for Shasta

Haines Road Animal Hospital replied:

Thanks so much for your review of Dr. Andrews!