I think they have the best prices for basic care (annual check up, shots, etc.) , but the wait times prior to your appointment have always been longer than necessary. Also, in my experience, they vets haven't been as good with diagnosing illness or injury as I would have expected- but perhaps my expectations are too high. Overall I will continue to use this vet as my primary provider.
Thank you for the feedback. We take your concerns very seriously and will strive to do better. I would like to talk further to get more details of both your excessive wait times and your concerns with your pet's diagnoses. Please contact Kathy, the Practice Manager or I.
Erin, Hospital Administrator