All the staff from the receptionist to Heather, the stylist, were welcoming and warm. It is unusual for the front staff to greet the customer with such friendliness and to introduce the salon with a short tour.
Heather greeted me with a smile and warm handshake. This being my first appointment with her, she took extra time asking me questions about my hair and what I wanted. I liked that she studied my hair texture and listened intently to what I was saying. I also appreciated that she washed my hair herself, so again she was totally involved with my hair and me.