The check in process is quick & easy! The receptionist is both pleasant & caring of the patients that are scheduled. There is not a long wait to see the chiropractor as muscles are ready for the chiropractic intervention through stretching, massage, electrical stimulation. Dr Jen is expert as she reviews symptomology and she provides the most effective intervention to relieve areas of concern! She is a very caring & userstanding of clients beeds & concerns! I wholeheartedly recommend The Chiropractic & Wellness Center Of Hudson.
It is extremely difficult to get appointment times that work with school and working moms/dads. The office staff doesn't seem to care about that - in fact says "it's an excused absence from school, you know" and "we reserve the after school appointments for older kids". Any time I need to reschedule (this last time my son came down with Strep) I am questioned as if I'm a adolescent who's making an excuse on why to not go to the dentist. They're also closed on Fridays, which exacerbates their scheduling problems. It's a 15 minute appointment and I am often there for an hour. Dr. Mertes seems nice enough but I can no longer deal with the rude scheduling staff. I should also note 3 other friends of mine will be leaving for similar reasons - one friends child had a procedure done and the follow up appointment was scheduled 3 months later.