My salonist was running behind, so the student trainer was asked to shampoo my hair. I was disappointed in her job, she needs more experience in this. The shampoo "experience" is so relaxing, with the process of the shampoo, the massaging of the scalp, neck, and the scalp therapy product. I actually look forward to coming to the salon just to have my head/neck massaged :)
I don't think she even used conditioner, which my hair especially needed this time, it is damaged from the dry winter weather. I felt shorted, The student should be instructed again, and do shampoo after shampoo until she meets the quality standards of Hair Expert salon artists.
After I was turned back over to my hair designer, the experience was wonderful as usual!