Every service provider and support staff at Hair Friends & Company, work on a level system. The level system accomplishes two main goals. The first is to provide a career path of growth and achievement for our team. The second is to provide several options for your various needs.
Guests may choose the level that best fits their needs and budget. The designers level of competancy or creativity, is not necessarily related to the years experience he or she has. This is a common misconception.
The training our team receives is aggressive, consistant, innovative and indepth. It starts from the moment that they are hired and continues throughout their entire career with us.
At Hair Friends & Company, our service providers achieve promotions based upon several factors. These factors include, guest satisfaction, guest retention, performance and continuing education.
Once a service provider reaches a certain level, they beging to work with an associate in a mentor role. This enables them to train our next generation of new talent. This next step allows them the opportunity to be more accomidating to the specific needs of our guests, by having a second set of hands