I'm surprised to get this email requesting information about my experience after I had called the salon upon getting home and told the manager in no uncertain terms that I was unhappy.
As new clients we were offered no water or coffee, our jackets were not hung up and our hair looks awful.
My stylist kept my very long hair (intended to be bangs) dangling, drying and curling in front of my face for my entire haircut.....torture. It was itchy and tickled as it stuck and dried onto my face. The photo of my desired bangs was well below the brow, and without asking me where I wanted my bangs she chopped them well above my brow.
My daughter's haircut was terrible as well, but, I will leave her the job of detailing her own experience.
Very unhappy with my cut, looking forward to it growing out.