1839 Monroe St
Madison, WI 53711-2024

Mon - Thu: 8:00AM - 8:00PM

Fri: 8:00AM - 7:00PM

Sat: 9:00AM - 5:00PM

Sun: 10:00AM - 5:00PM

97.9% would refer friends and family to us

3 stars Verified customer

Kelly is great. I got an amazing haircut and the atmosphere was nice. However, I couldn't give it above a 3 because my appointment was not booked correctly. When I booked the appointment, 3+ weeks in advance I wanted a consultation for a balayage. However, I clarified at the end of my conversation "If I decide it's the right choice, can I do it that day." The receptionist said "yes, absolutely." Now, I understand that she might have been distracted, as this was the end of our call. But, I was excited to have the full hair service, especially since I have a significant occasion. It's also a 1.5 hour round trip trek to the salon by bus from my home. So, I was again disappointed about needing to come back so soon. I was told that she was sorry, but surprised their was no accommodation made for the circumstances.

HAIR replied:

We are so sorry to hear about this mistake. We would love to speak with you further about this. Please give us a call when you have a moment and ask to speak to our Manager!

5 stars Customer since 2015

Absolutely loved my haircut and the service was amazing. They also give complimentary hand massages while you get your hair done. Very relaxing!!

5 stars Verified customer

Great salon. I see Eliza and she does a great job. Twice she's done exactly as I wanted or told me that what I wanted would take a few months. She's never done anything I didn't ask for and she's always done everything I asked for, or explained why she couldn't or why it wouldn't be a good idea at the time. The salon smells great, is clean, and everyone is pleasant.

5 stars Verified customer

Stylist, wonderful. Haircut, perfect. Everything was great with the exception of the chair I had to sit in for a haircut. It tilted forward, the footrest was down on the floor, and I'm guessing the pneumatics were broken. Given their exceptional prices one would hope for comfortable chairs and working equipment.

HAIR replied:

Thank you for bringing this to our attention. We will make sure we get that looked at and fixed right away!

5 stars Customer since 2016

Every time I come to get my haircut by Eliza I learn something new about my hair -it's amazing! My four-year old daughter was also getting her haircut at the same time and the staff was very welcoming and understanding of her "excitement" to be there (running/jumping). They even took time to curl her hair and add some temporary pink highlights. The front desk staff even put some lip gloss on her - she felt like a real princess! Thank you!

5 stars Verified customer

Kelly was fantastic! I was in from out of town and she really made me feel comfortable. Excellent knowledge and cut! They come around and give hand massages which was nice touch too!

HAIR replied:

Thank you for your feedback! We are glad you enjoyed your experience!

5 stars Customer since 2008

Melissa has been doing my hair as well as others in my family for almost 11 years. I don't live in Madison but I make sure to have Melissa do my hair when I am coming to town. I haven't found anyone who I trust so completely to make me look good.

I love that I trust her to cut my hair with no direction from me. She understands my lifestyle and how much time I have to devote to my hair each day. She gives me a cut and look that I can replicate at home.

Melissa is the BEST!

5 stars Customer since 2017

I loved it and the scalp massage was fantastic

3 stars Customer since 2017

My color turned out great. But the cut isn't very good. I have thick hair. Took about 8 inches off, she layered the back and one side but forgot the other side. Didn't even realize until after i left. Bangs aren't quite what I wanted either, I wanted more bangs because now it looks weird when my hair is in a pony tail. I live 3 hours away and made the trip for my hair.

5 stars Customer since 2017

Both of my experiences at Hair have been excellent. The extra little perks at Hair are so fun, and I know I will look great when I leave.

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