My first time at Hair was good, and I do like what I walked away with, although it was a little pricey for the highlights portion ($100??). My hairdresser was nice but I do have some feedback for her as she was a Level 1.
Please remember ask the little questions, they matter! I was not upset or uncomfortable at all during my experience but there were some things she didn't check or clarify with me first or at all-- such as my water temperature when I had my hair washed (it was very cold), and when I had layering done to my hair (how high/low or what pattern I wanted), and lastly checking to see where I wanted my hair parted (she parted it in a different spot). Otherwise she was very nice and there was no issues, just some feedback on how to do a little better on the little things.