I come in every three weeks for a base color and blow dry, every other appointment I get a haircut too. I also have had balayage, I love Wyatt and he does an amazing job with my hair always. My concern is not with him but the strict scheduling which doesn't permit the hair stylist to attend to my fringe unless it is in the system. So yesterday I had an appointment which last approx. 1.45 and because there was another client processing next to me I couldn't get my fringe trimmed. I'm spending lots of money at this salon and it just seems poor business to leave a client walk out and my hair is literally in my eyes, I have another appointment in 3 weeks and so now I'll probably cut my own fringe! Honestly if I didn't like the way Wyatt does my hair so much I would probably consider going somewhere else? However it doesn't surprise me he is overbooked!