My husband Chriss and I dropped in to get him some excellent shampooing products. He has been using Suave, and you should have seen the look of horror on Michele's face when we told her that, lol ! Michele came out immediately and gave us detailed recommendations. She really knows the different producty lines well. She helped 6 foot 3 inches tall Chris feel comfortable and reassured. I had told him a few days before that he deserved to be using better products on his hair and it would help him look more professional in his role as a professor at Gavilan College. Thank you Michele ! PS, Lenny is Chris's hair stylist, and Susan Marie has been cutting and coloring my hairt for 12 years ! She also colors the hair of my dear friends Catalina and her daughter Mary. They come all the way from Mountain View at my recommendation !