Everyone I've encountered at Beauty Chateau have been very professional, mindful, and nice. I get my hair done there, started facial, and my favorite is the Swedish massage. My masseuse is Ai. Don't let her tiny stature fool ya; she can adjust how much more/less pressure you'd like during the session. Ai also does my facial. My first one was the glycolic peel. I loved that and will be coming back for more. Savannah does my hair and she does a great job. I was her first Brazilian Blowout and the result turned out awesome. Robert, the owner is very nice and welcoming. The salon also includes a beauty store. They carry hair care products and accessories; skin care and beauty products they endorse. I've never felt any pressure to buy. They tell you why/what's good for you and you ultimately make the decision without items being shoved in your face. Beauty Chateau is also a Med-Spa, a nail salon, and offer great monthly deals!!!!