While the staff was extremely nice and friendly, I was disappointed in the services for Happi. She has been with your clinic since the day we got her and because I only needed vaccines, she was not checked at all. No doctor came in to look at her over all health (teeth, lumps, not even questions). Very disappointed.
Mrs. Juban we would be happy to examine Happi anytime you would like. Our technicians are trained to look for signs that would complicate the vaccination process. If they felt in any way she was not in good health, they would let you know and grab the doctor. We try to keep costs down for our clients by taking care of our patients wellness matters. I am very sorry Happi did not receive the treatment you wanted. We are here to take care of both of you so please let us know when you would like something else added to your appointment, we will be more than happy to take care of that.
Roy & Lora R
Customer since 2001
They are always caring, fast and professional. They always show my pets lots of love and attention every time we visit.
Everybody was so friendly, except a girl with short dark hair. She was behind the counter when we first came in and then came around to the front. Didn't smile. No interaction with pets. Made us feel like we shouldn't be there. Everybody else was top notch, as always!!!!!
Always very professional and top-notch care for your pet. My dog Ellie had an allergic reaction to her shots and on our return visit they met me at the door with medications to ease her symptoms without charging. And the doctor called this morning to check on her and see how she was doing. I wouldn't use anyone else.
Dr. Gribble and the entire staff of Hallsville Veterinary Hospital went above & beyond to take care of us when our cat had an accident that left her hind leg badly inured & had to be amputated. They walked us through what to expect with the surgery & post-op and followed up to make sure she recovered and adjusted well. They were professional yet so very caring for both our cat and us! I could not be more pleased or recommend this clinic highly enough. Thank you so much for providing such great care!
Everyone at Hallsville Veterinary Hospital is so helpful and friendly, always love to hear Shannon answer the phone when I call because I know that she knows who we are and is always eager to help. You have been so good to take care of Daisy and Ginger and I appreciate all of you....