100.0% would refer friends and family to us

5 stars Customer since 2022

Friendly staff, attention to detail and thorough

5 stars Customer since 2022

Very knowledgable and friendly. They took my concerns seriously and answered my questions thoroughly. Delightful place,

3 stars Verified customer

Dr Hamilton was great. The man at the front- John? Was abrupt, curt, and used terms only he understood. He never smiled and was the antithesis of welcoming. If Dr Hamilton wasn’t so great I would consider not returning because of him.

5 stars Verified customer

Staff was super helpful. Thorough. I feel like I am in capable hands.

5 stars Verified customer

My whole experience was great and was in and out in a very timely manner! The staff was incredibly nice. I would recommend this location to anyone looking for a vision center.

5 stars Verified customer

This place is professional, and the staff is knowledgeable and courteous. thank you for a pleasant experience.

4 stars Verified customer

Great experience these past few weeks at Pearl Vision! Techs were great and so was Dr. Woo. I’m so happy I found a vision care center I can rely on and count on in the years to come.

5 stars Verified customer

My biggest thanks to Dr Hamilton for seeing me on such short notice. Thanks to all in the office!

5 stars Verified customer

Very friendly and helpful. Explained each procedure . Great selection of frames . Help maneuver my insurance to get the best deal. Dr Woo. very nice . Clean place..

2 stars Verified customer

I haven't gotten an eye exam in over a decade which was noted on my paperwork. I was taken back for my eye exam, they had a trainee + with trainer helping me. I understand the trainee was still learning - but there was no explanation of what they were doing or what would happen with each machine.. "Stick your head here" "Look this way" (all while something was going to POKE me in the eye with no warning) The trainer could have easily seen how uncomfortable I was - and maybe stepped in. Training is important, and allowing the trainee to begin operating independently is also important. But the trainer was doing a disservice to the trainee by not showing them how to properly manage an appt and EXPLAIN the process to the customer. Customer service/satisfaction should be the primary concern and supersedes training. I felt more like cattle being herded through a chute than an actual person that was there to address my vision concerns.

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