Reviews

Hancock Veterinary Services - Springdale

5 stars Customer since 2014

I love this place and so does my dog, Molly. She adores Dr. Bryd and was not this way at previous vet. She is calm and the entire staff is wonderful. I highly recommend Hancock Veterinary Clinic.

Hancock Veterinary Services - Springdale replied:

Thank you for the kind words. We love that Molly likes coming to see us!

5 stars Customer since 2017

Very helpful and so nice! It was my first vet visit for my first pets so I was really paranoid and worried about them, but they explained everything in great detail and I feel a lot more comfortable now. Thank you!

Hancock Veterinary Services - Springdale replied:

Thank you for the kind words, Guadalupe! We are so glad that we were able to explain everything to you.

4 stars Customer since 2017

Regarding score, a 5 means that you walk on water...I don't give those lightly. My initial visit was good and I came home pretty pleased.

Hancock Veterinary Services - Springdale replied:

Thank you for the kind words, Danny.

5 stars Verified customer

We had a great experience with Hancock Veterinary Services in Springdale.

Hancock Veterinary Services - Springdale replied:

Thank you for the kind words.

4 stars Customer since 2017

I loved the clinic. All the staff ladies was really kind and caring! I do have a question that I really didn't get a definite answer about. I'm curious as to why Gracie walks around the house looking lost and as if she doesn't recognize me. I know that Gracie needs the blood work to answer why she's been acting this way. I'm definitely bringing her back to get that done. I really appreciate the fact that the clinic takes the time to check back to see how things are going. The clinic definitely cares about their animal patients. Enjoy your Tuesday afternoon!

Hancock Veterinary Services - Springdale replied:

Thank you for the kind words. It was a pleasure meeting you and Gracie. We look forward to seeing again.

5 stars Customer since 2017

Dr. Byrd was friendly and seemed to genuinely care about our dog. He answered all of our "new puppy" questions and took the time to get to know us as well. The support staff were all friendly and helpful as well. We will continue to bring our puppies to this clinic for care.

Hancock Veterinary Services - Springdale replied:

Thank you for the kind words Amanda. We look forward to seeing you and your puppies soon.

5 stars Customer since 2017

The office staff and Dr. Steve Bird were awesome!

Dr. Bird has a great "bedside manner" and seems to really love cats!

Reasonably priced for exam, testing d antibiotics needed!

I will definitely go back to Hancock Veterinary!

Hancock Veterinary Services - Springdale replied:

Thank you for the kind words, Sabrina. It was a pleasure meeting you and your adorable kitten.

5 stars Customer since 2014

As always, visit was wonderful. Staff is exceptional and Molly actually enjoys going to vet. She loves Dr. Bryd. I also had her groomed and will definitely go back.

Hancock Veterinary Services - Springdale replied:

It's always a pleasure to see sweet Molly. Thank you for your kind words, Susan.

5 stars Customer since 2017

Every concern and question was attended to, and all options were laid out in an honest and easy to understand way. Prices were very fair - in some cases over 25% less than other vets, but the quality of care didn't suffer at all. The environment is relaxed - something I highly value in a vet. We weren't rushed; we were given plenty of time with the veterinarian. Excellent.

Hancock Veterinary Services - Springdale replied:

Thank you for your kind words, Jessica. It was a pleasure meeting you and your pets.

5 stars Customer since 2013

Dr. Bird took such great care of our 200lb mastiff, Annie. She has come chronic health care issues that are expensive to treat. Dr. Bird and staff went out of their way to make sure we have the least expensive visit and medication that would work for Annie. Thanks for taking great care of our family.

Hancock Veterinary Services - Springdale replied:

Thank you for you kind words, Amie. We love all pets, big and small.