The facility itself is wonderful and always have good experiences there. Until last time! My massage therapist was not good at all! I did the extra for a deep tissue, like I do on occasion. There was nothing "deep" about it! And I don't know if she had something in her mouth becauseall I could hear is what sounded like her sucking on candy! It was very distracting! And then at the end, I walked out the room, she handed me a water and said ok bye, instead of waking me tot he front and asking how everything was, like how every other massage therapist does! It felt more like a massage envy experience then a hand and stone one! I left more irritated then relaxed.