94.9% would refer friends and family to us

5 stars Customer since 2013

Very competent.

5 stars Verified customer

Very professional. My massage therapist Belen was very friendly respectful. She’s very good in her job.

3 stars Verified customer

Try to upsell you too much.

5 stars Customer since 2017

I have been getting massages in my home for about 2 years by a mobile massage therapist she was not available so i used Hand and Stone. It was the greatest decision I have ever made. Best massage, customer service, ambiance, best everything. Will be getting all future services from them.

5 stars Verified customer

Desk staff is always friendly. Brittany gave a great deep tissue massage!

4 stars Customer since 2017

Very comfy lobby, greeting was welcoming and polite. The massage was fantastic. My only reason for not giving 5 stars is halfway through the massage it sounded like a washing machine was running in the next room on an out of balance spin cycle. It was very distracting when trying to relax. I mentioned it to the therapist but she mentioned it being plumbing in the walls. Otherwise would definitely visit again.

5 stars Customer since 2014

With Stacy my facials are always amazing

However your front desk people are perhaps a 1 Star Examples I called 3 times call 1 to make the appointment and explain what I wanted (an 80 minute facial a hand massage and a foot massage

Call 2 was put on hold and then the call was dropped after 3 minutes. Call 3 no apologies for the 3 minute wait time or the dropped call... the appointment was a 50 minute basic facial and a foot massage... I bought some facial cleaner as I’m trying to check out both people at the desk are busy ... I totally understand but when it’s my turn the tone and manner are NOT customer friendly... if it weren’t for Stacy I would use your Spa. My daughter dropped her membership for that reason as well... I bought gift cards for my daughter-in-law and my oldest daughter and both had negative comments about your front desk people

5 stars Customer since 2014

With Stacy my facials are always amazing

However your front desk people are perhaps a 1 Star Examples I called 3 times call 1 to make the appointment and explain what I wanted (an 80 minute facial a hand massage and a foot massage

Call 2 was put on hold and then the call was dropped after 3 minutes. Call 3 no apologies for the 3 minute wait time or the dropped call... the appointment was a 50 minute basic facial and a foot massage... I bought some facial cleaner as I’m trying to check out both people at the desk are busy ... I totally understand but when it’s my turn the tone and manner are NOT customer friendly... if it weren’t for Stacy I would use your Spa. My daughter dropped for that reason as well... I bought gift cards for my daughter-in-law and my oldest daughter and both had negative comments about your front desk people

5 stars Customer since 2016

I have been a member for about a year. This visit was similar to all others in that all staff is pleasant and helpful. David W. gives a great massage. He is very much in demand so if you want to schedule with him, call early!

5 stars Customer since 2012

Melissa does an awesome job every time!