I love going to Hand and Stone. It is a beautiful, immaculate facility. Every massage and facial I have had there are wonderful, restful and exactly what I desire each to be. Every therapist I have had through the years has been professional, caring and done exactly what I have wanted. My regular therapist now is Pam who understands what I want and addresses any new issues I may have and responds to them. Plus, the receptionists are very kind, accommodating and sweet.