94.5% would refer friends and family to us

4 stars Customer since 2018

Ernie did a great job.

5 stars Customer since 2018

Great experience!!!

5 stars Customer since 2018

This best massage ever!!!

5 stars Verified customer

Erin is excellent and has a lot of experience. Her massages are the best ever.

4 stars Verified customer

Danica is a great massage therapist. However, I have decided to cancel my membership at Hand and Stone due to other circumstances. Those include continued mix ups with my appointments, difficulty getting through when calling to schedule appointments, website scheduling doesn't work, and the front desk staff is constantly changing which is a reflection of issues at that location. There were items in the bathroom that were broken or not working properly for over a month that should have and could have been easily repaired. When you go to a spa, you expect to be "pampered" having the bathroom equipment (toilet paper holder, sink handles) not working or broken does not make you feel pampered. I can understand a day or two, but over a month, it's too long! Hopefully they will get it together because the turnover in staff is just terrible.

5 stars Customer since 2013

Always excellent treatment and much relaxed afterward!

5 stars Customer since 2011

He is the best therapist in the building - maybe the universe.

5 stars Customer since 2017

Todd is by far the most adept reflexologist on staff. Thank you!

5 stars Customer since 2015

My treatment was perfect in every way! I always enjoy the service I receive!

5 stars Customer since 2011

Shannon was able to look at my skin and recommend what I needed.