Old time customer service! They had to cancel my appointment last minute due to therapist illness? The owner Tracy called before I got out of parking lot and said if you want to come back I can set you up with a different therapist and its on me. Now that's what owners used to do when they caused you not to be completely satisfied. You don't see that kind of loyalty to customers anymore. Ive always known this place was a class act but this just confirmed it!
Great massage, still had some trouble because I'm so ticklish but not her fault, the scents that you offer like lavender etc should be offered for free I think, other places include this in the massage. Just my opinion.
My husband and I chose to give Dr. Alberto Herrero's clinic a try upon a friend's recommendation when we moved to Michigan four years ago and were looking for a dentist in our new home state. We couldn't be happier and are very satisfied with the care we receive. Front-desk, clinical assistants/hygienists and Dr. Herrero are professional, informative, thorough and friendly. The clinic is always perfectly clean, bright and inviting. Twice a year check-ups are always enjoyable. Most recently I went-in for restorative work for the first time and I felt very well taken care of. --The dentist and staff provide a caring and trusting environment. I also really enjoy being able to switch back and forth between English and Spanish when speaking with the doctor sometimes!