The facility was great and the staff were wonderful. The massage was awesome. The one thing I didn't realize was that add-ons would cost extra, but not add time to my massage. So after I added the cold stone face massage (amazing!) and the peppermint scalp massage, there was only enough time to massage the back of my body. My entire frontside was neglected. No one to blame, just something to know! If I had known that it wouldn't add time, I would've paid for a longer massage or not added any add-on's.