I called last minute and they had an availability. The front desk staff were very kind and informative, my technician and I clicked instantly. I was there to de stress after a very emotional day and discovered I was able to relax, laugh and was made to feel like I was amongst friends. That aside, my skin looks sensational! I had a facial and microdermabrasion. I also purchased product to maintain my results and love them! I wasn’t ‘sold’ or pushed to upsell. It was a great experience!