Zoey was very pleasant and was attentive to my requests. However, this was the worst massage I have experienced and left feeling more stressed than when I arrived. I got the feeling that she was stressed and rushed the entire time in order to get through everything. The entire experience seemed robotic and like there was a lack of flow. The actual hands-on experience was also rough. I had asked for some more focused attention to my lower back, however, when she did, she bone-on-bone massaged the posterior superior iliac spines with her forearms, leaving them very sore the next day and overall it did not seem like proper massage technique. When she got to my extremities, she was rough and there was a complete lack of grace and flow and was more like a vigorous rubbing. Finally, at the end of the massage she offered me a scalp massage which I was happy to agree to, however, she grabbed my hair and pulled excessively firmly to the point that it was uncomfortable. Overall, this was a very bad experience, and I will not likely return for another massage.