Massage was probably one of the worst I’ve had. I actually booked a massage immediately after at a place I usually go to and went right after theirs because it felt like someone just rubbed my skin for an hour, there was quite a bit of inconsistency in the technique and pressure (or lack thereof), etc. I also indicated specific parts of the body to be massaged and they seemed to have forgotten one.
My name was misspelled, which I corrected and yet still got emails with my name misspelled after appointment.
Staff didn’t seem to care or offer anything when I tried to voice the fact that my massage wasn’t the greatest.
I would have given 2 stars based on that, but the RMT was still very polite and respectful, they were very conscious of consent, the massage table itself was comfortable enough, etc. The place also is clean and if I had seen another RMT, possibly could have changed the entire experience.