89.3% would refer friends and family to us

4 stars Verified customer

It was very relaxing. Felt so good after the session. I was also given few tips by the masseuse about stretching exercises

3 stars Verified customer

Massage was probably one of the worst I’ve had. I actually booked a massage immediately after at a place I usually go to and went right after theirs because it felt like someone just rubbed my skin for an hour, there was quite a bit of inconsistency in the technique and pressure (or lack thereof), etc. I also indicated specific parts of the body to be massaged and they seemed to have forgotten one.

My name was misspelled, which I corrected and yet still got emails with my name misspelled after appointment.

Staff didn’t seem to care or offer anything when I tried to voice the fact that my massage wasn’t the greatest.

I would have given 2 stars based on that, but the RMT was still very polite and respectful, they were very conscious of consent, the massage table itself was comfortable enough, etc. The place also is clean and if I had seen another RMT, possibly could have changed the entire experience.

4 stars Customer since 2019

Great

5 stars Customer since 2021

excellent. very professional

1 stars Customer since 2021

I was at Hand and Stone last night for a massage with Fred. I am very sad to say that it was quite possibly the worst massage I have ever had. I asked him twice to increase pressure to no avail as he continued with what could often be described as an odd light rub.

Normally I would complain at the time, but I was with my spouse and just wanted to pay and get out of the establishment and have a shower feeling disgusted.

This was a horrible experience.

My wife loves Jack who she was with and who I have had great experiences with - I would recommend him. But never Fred.

you can reach me at [email protected]

5 stars Verified customer

Excellent experience from beginning to end. Staff were very cordial and welcoming on the phone and when I was greeted at Reception. My massage with Farhad was superb. First visit, so assessed me first and concentrated on problem areas, in addition to other. Highly recommend this location.

5 stars Customer since 2021

Very friendly and professional

5 stars Verified customer

Simply the best massage I’ve received. Very professional and friendly staff! And the ambience was amazing. Would recommend!

5 stars Verified customer

Wonderful experience!!! The receptionist was welcoming and kind. She made sure to provide me with a parking permit since parking spots outdoors are limited but there are more underground. My masseuse was excellent. Very professional and provided a great massage. Loved the relaxating music. Wish I would have booked for a longer one. I will definitely be returning.

4 stars Verified customer

Great massage

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