I got a Brazilian wax. While JeanMarie was nice with a good personality, her waxing skills were not. Instead of ripping the cloth off near the skin, she ripped away from the skin. Then, she passed over the same section a few times, thoroughly irritating the skin. I requested to leave some hair, but she could not get it even, so ended up waxing off much more than I wanted. It's been 2 days and I am still sore from this experience.
The spa itself is great, and I have had much better waxing experience with someone else. I will continue to go there, just not with JeanMarie.