My registration was efficient and pleasant. The massage was wonderful! However, when I checked out I gave the gal my gift card which stated it was good for a 50 minute massage. Then I was told I owed $20 in addition to the gift card. Previously, I had used a number of gift cards (given to me by my husband) at that location and had never paid any additional fee. The gal told me their prices went up - I'm still confused and annoyed over the whole situation. I do not plan to frequent that location again.