I was impressed with the facility, but not with the staff/service. My massage therapist was very knowledgeable and good, however, I had a focal point of my neck area, and when i was asked if i wanted the massage to just focus on that point or full body, I elected for the full body. Upper legs were the only other area that was massaged. All full body massages I've ever had included the entire leg, arms, and feet, so I don't feel I got my money's worth. By the time I realized it was over, and no other parts of the body were being covered, it was too late. Then upon check out...I was told over the phone when I made my reservation that the price on my postcard would be honored....which they said was in the computer.........yet they still tried to charge me their current massage price.