My latest visit was somewhat of a disappointment. I got in at 9:00 sharp for my facial, asked the Cosmetologist for a hydrating facial. Got undressed on the table and was ready to go by 9:10. The facial was nice however I was out of there at 9:45. I realize that the hour facial time includes getting undressed and redressed, however the actual facial was about 1/2 an hour by the time she had gotten her lotions set to go. Needless to say I was disappointed.