94.4% would refer friends and family to us

4 stars Customer since 2016

Easy check in and friendly staff

5 stars Customer since 2011

Mely was great and the front desk was excellent as always.

4 stars Verified customer

The front desk people were unprofessional and showed immature tendencies. I did not catch their names but one of them did not seem genuine or concerned and prompted gossip among the other workers.

Hand and Stone Charlotte replied:

I'm sorry you had this experience in our spa! I would like to speak with you about the details as this behavior is not acceptable and certainly not the standard. Please reach out to me so we can discuss.

Thank you!

Teresa Sardinia

5 stars Verified customer

Hand and Stone and "my" masseuse, whose name I will not mention because she is soooo busy that I have to wait a month and a half to see her again, are fabulous!

Hand and Stone Charlotte replied:

Thank you for your loyalty and being patient with her schedule. Please make sure you ask to be on her cancellation list so we can call you sooner if she opens up!

5 stars Customer since 2018

Love the staff !! Love Melisa, she is awesome:)

5 stars Customer since 2013

Outstanding

5 stars Verified customer

I see Meli every 3 weeks. She is the best! Hand and Stone is great!

5 stars Verified customer

Very relaxing. Great staff, loved Meili.

5 stars Customer since 2018

Daya was amazing! I got the hot stone massage. Everyone was friendly and the place was relaxing.

5 stars Customer since 2009

Best massage. She is very thoughtful on your needs. After watching three grandchildren for the weekend,it was just what I need.

You might want to offer grandparents massages that children can buy for their parents as a thank you for watching their children.

We love are grandchildren but a massage after is the best.

I always recommend your massage over any other company.

Sent many your way.

Hand and Stone Charlotte replied:

Thanks Mary Margaret! Make sure you check out our Christmas in July promotion coming up at the end of July for a great deal. Thanks again for your loyalty and feedback!

Also in Charlotte

Dental

Warrier Family Dentistry

5 stars 935 reviews

I have long avoided dental care due to an incident as a kid. I met Dr. Warrier and she convinced me that I needed to get back on track. I am confident in her ability to get my mouth back to a healthy status. I like her approach and willingness to work on my time table to make this happen. He hygienist Sheena was unbelievable with me and patient. I like how they tell you exactly what they are doing and you may or may not feel. Nothing was a surprise. I look forward to my continued relationship with Warrier Dentisry. I really appreciate their skill and assuring demeanor. They smile a lot too!!!! Give them a try
Read More …

Optometry

Drs. Thomas, House & Associates, Optometrists, PLLC

5 stars 2153 reviews

Very disappointed that when I went to pick up my two pair of glasses that had been sent in for a "redo," still weren't correct.
Read More …