90.9% would refer friends and family to us

5 stars Customer since 2018

My first time here enjoyed every minute of it Dr Dee was great will definitely recommend and will be returning soon

4 stars Verified customer

I had a great experience at Hand and Stone this past Valentine's Day! My massage was amazing and I was very relaxed. My only complaint came after my massage was complete. The receptionist did not ask me whether or not I wanted to leave a tip before cashing out my purchase. My intent was to leave a tip via card, but I was told that the purchase had been completed and she couldn't do a tip via card. I did not have cash on me, but I didn't want to leave my massage therapist without a tip. So, I had to leave the store and go to the bank in order to withdraw cash as a tip for my massage therapist. When I returned, there was confusion with the receptionist about getting change for a bill. I had to explain myself to her several times before she finally caught on. Even through all of that, I appreciate her positive attitude! My massage was great, but it was definitely frustrate to deal with that after receiving my massage. I will still return in the future, but now I know to bring the exact change that I want to leave Ina tip to avoid further confusion.

5 stars Customer since 2017

I always use Carlos for my massage and he is EXCELLENT....very thorough. I also had a facial and used Carly for the first time. She has such a sweet demeanor. I will definitely request her next time.

5 stars Customer since 2014

Awe alway I gave a great experience. Staff is caring and listen to your concerns to provide you with the best service.

5 stars Customer since 2017

Breanna (receptionist) was awesome and super friendly! Also, Carlos was amazing!

5 stars Verified customer

Lindsey is exceptional. My facial and waxing were superb. I am a regular customer.

4 stars Customer since 2016

I have never had a facial from a spa before and the esthetician was wonderful! I fell asleep within 10 minutes and she made my face feel smooth.

The only issue I had was during check-out. I had accumulated a number of visits because I am a member and didn’t use them. I frozed my account and this process did something in the system in which the receptionist did not know how to handle. The receptionist was very apologetic and she called her manager to assist but I had to sit there and waited to be checked-out.

5 stars Customer since 2017

Carly did a great job with my facial. She listened to my concerns, offered suggestions, was gentle with me and gave a great massage. Thank you.

5 stars Customer since 2017

Always a great experience whether I get a facial or massage! Everyone is so friendly and give you wonderful attention. They want to make sure you have a positive experience suited to your needs.

5 stars Customer since 2016

A truly heavenly experience. My goal of the session was to escape and I did just that! Jessica was my masseuse and hit every spot that was aching me. Highly recommend her!!