In terms of quality, Carolinne is an excellent massage therapist. She is knowledgeable, upbeat and gives a great massage. My only gripe is that her massages are always short. She never gives the full 50 mins. One time my massage lasted 40 mins, which means 20% less than what I paid for. I continue to see her because she’s great at what she does, but I would leave her more gratuity if she provided the full 50 minute service.